Terms & Conditions

Effective Date: April 30, 2026

Welcome to the NOBO Apartments website (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of the Site. By accessing or using the Site, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

1. Website Purpose

This Site is intended to provide information regarding apartment homes, floor plans, pricing, availability, amenities, resident services, leasing opportunities, community updates, and related information for NOBO Apartments.

2. No Lease Offer or Guarantee

Information displayed on the Site is provided for informational purposes only and does not constitute:

A binding offer to lease
A reservation of an apartment home
A guarantee of pricing or availability
A contractual obligation

Rental rates, occupancy dates, lease terms, concessions, deposits, fees, pet policies, and specials may change without notice until confirmed in a fully executed lease agreement.

3. Massachusetts Fair Housing Compliance

NOBO Apartments complies with all applicable federal, Massachusetts state, and local fair housing laws, including but not limited to:

The Federal Fair Housing Act
Massachusetts General Laws Chapter 151B
Applicable anti-discrimination regulations and municipal housing requirements

NOBO Apartments does not discriminate based on race, color, religion, creed, national origin, ancestry, sex, sexual orientation, gender identity, disability, familial status, marital status, age, veteran status, military status, lawful source of income, genetic information, or any other classification protected under applicable law.

4. Massachusetts Consumer Protection Compliance

This Site and related leasing practices are intended to comply with Massachusetts consumer protection laws, including Massachusetts General Laws Chapter 93A regarding unfair or deceptive acts or practices.

5. Online Applications & Screening

Applications submitted through the Site may be processed through third-party screening providers. Submission of an application does not guarantee approval or apartment availability.

Applicants authorize NOBO Apartments and its vendors to verify:

Identity
Credit history
Rental history
Employment information
Criminal background information where permitted by law

All screening activities shall comply with applicable federal, state, and local laws.

6. Resident Portal & Online Payments

Resident services including online rent payments, maintenance requests, account access, and document management may be administered through third-party providers.

NOBO Apartments is not responsible for:

Third-party service interruptions
Payment processing delays
Technical outages
Unauthorized access beyond reasonable control

Users are responsible for safeguarding account credentials.

7. SMS, Email & Digital Communications Consent

By submitting forms, applications, or contact requests through the Site, users consent to receive communications by:

Email
Telephone
SMS/text messaging
Automated communication systems where legally permitted

Communications may include:

Leasing updates
Application notifications
Appointment reminders
Maintenance notices
Resident communications
Community announcements

Consent to receive marketing communications is not required as a condition of leasing.

8. Pricing, Availability & Promotional Disclaimer

Pricing, concessions, incentives, specials, and apartment availability are subject to change, expiration, or withdrawal without notice. Errors in pricing or availability may be corrected at any time.

9. Property Images & Renderings

Floor plans, square footage measurements, renderings, photography, staged units, and virtual tours are approximate representations only and may not reflect exact apartment conditions, finishes, or layouts.

10. Amenity Availability

Amenities and community services may be modified, restricted, temporarily unavailable, or permanently discontinued due to:

Maintenance requirements
Seasonal conditions
Vendor availability
Operational needs
Health or safety concerns
Government directives
Force majeure events

Amenity availability is not guaranteed.

11. Accessibility Statement

NOBO Apartments strives to maintain a website experience accessible to all users consistent with applicable accessibility laws and standards, including the Americans with Disabilities Act where applicable.

Users experiencing accessibility barriers may contact management for assistance.

12. User Conduct Restrictions

Users agree not to:

Submit false or misleading information
Attempt unauthorized access to Site systems
Interfere with Site functionality or security
Use bots, scrapers, or automated extraction tools
Upload malicious code or malware
Impersonate another person or entity

13. Intellectual Property Rights

All Site content including logos, branding, graphics, text, floor plans, photography, videos, and software elements are owned by or licensed to NOBO Apartments and protected under applicable intellectual property laws.

Unauthorized reproduction or distribution is prohibited.

14. Third-Party Links & Services

The Site may contain links to third-party services including:

Resident portals
Payment processors
Screening vendors
Social media platforms
Mapping and scheduling services

NOBO Apartments is not responsible for third-party content, policies, security practices, or service interruptions.

15. Privacy & Data Security

Users acknowledge that electronic communications and internet transmissions may not be completely secure. NOBO Apartments implements commercially reasonable safeguards but cannot guarantee absolute security of transmitted information.

16. Disclaimer of Warranties

The Site and all content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

17. Limitation of Liability

To the fullest extent permitted by Massachusetts law, NOBO Apartments shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from:

Use of or inability to use the Site
Reliance on Site information
Technical interruptions
Third-party service failures
Data breaches beyond reasonable control
Website inaccuracies or delays

Nothing in these Terms limits rights that cannot legally be waived under applicable law.

18. Indemnification

Users agree to indemnify and hold harmless NOBO Apartments, its affiliates, management companies, employees, agents, and vendors from claims, liabilities, damages, costs, or expenses arising from:

Violation of these Terms
Misuse of the Site
Fraudulent submissions
Violations of applicable law

19. Force Majeure

NOBO Apartments shall not be responsible for delays or failures caused by events beyond reasonable control including:

Severe weather
Snowstorms
Flooding
Utility outages
Cyberattacks
Labor disputes
Government actions
Public health emergencies
Natural disasters

20. Governing Law & Venue

These Terms shall be governed by the laws of the Commonwealth of Massachusetts without regard to conflict of law principles.

Any legal action relating to the Site or these Terms shall be brought in a court of competent jurisdiction located in Essex County, Massachusetts.

21. Changes to Terms

NOBO Apartments reserves the right to modify these Terms at any time without prior notice. Updated Terms become effective immediately upon posting to the Site.